RATES & INSURANCE

 I am ONLY in network with the following insurance plans:

• Caresource Marketplace

If I'm out of network with your insurance, you will be paying out of pocket. I can provide superbills for you to submit to your insurance for reimbursement. I also offer a limited number of reduced rate spots for self-pay clients who demonstrate financial need. (scroll down for pricing)

If I'm in network, I use a third party billing assistant to submit claims to your insurance company for you. However, it is your responsibility to know your insurance coverage for mental health services, as you are responsible for any fees not covered by insurance.  Please be aware of any co-pay, co-insurance, and deductible as well as in-network and out-of-network rates. 

I use IvyPay to keep a credit card on file, which will be charged at the time of your appointment. Payments can be made using any major credit card, or your HSA account.

If I am unable to collect payment, this may result in the cancellation of your upcoming appointments until your balance is paid in full.

• All cancellations require 48 hours’ notice. You can call/text 812-227-5300, or email amber@amberkinneylmhc.com. To avoid a fee, you may reschedule within a week, or switch to telehealth if you can’t come in-person. 
• Your first late cancellation will incur a $25 fee. If you no-show, or late cancel again, you will be charged a $100 fee. Some exceptions are possible for contagious illness, true emergencies, or unavoidable circumstances (i.e. jury duty). (NOTE: Forgetting or not planning ahead for an appointment does not count as unavoidable.) 
• If you are more than 15 minutes late, your appointment may be canceled and a fee will be assessed at that time. If you accrue more than 2 late cancels/no-shows in a row, you may be removed from my schedule or discharged.  
• If you are involved in a court-related case, phone calls or court appearances may incur additional fees. Letter writing or document preparation may also incur a fee.

These policies exist to allow other clients access to services, and to protect the financial health of my business. Thank you for understanding!